SaaS / Hosting Services - What to Look for When Reviewing Your Options: 5 Key Takeaways

Business applications are a key component of any business's operations and success today. With software as a service (SaaS) becoming the defacto delivery model for businesses of all sizes, it's important to take a step back and learn about the key aspects of this application outsourcing model and how to choose the right provider.

Key Considerations to Review or Include in your SaaS RFI:

1. Best of Breed Applications

There many options for email, CRM, and collaboration applications, but it is critical to select and implement the very best, time-tested applications. At this time over 50% of the corporate world relies on Microsoft Exchange or Zimbra to manage their email. Equally important, entire application ecosystems are available for Microsoft Exchange, like support for almost any mobile device and support for compliance requirements. Another example is Microsoft's SharePoint solutions, which are the leading collaboration environments for corporate America and a $1 billion dollar per year business. With broad support for Microsoft Office applications, intuitive user interfaces and broad 3rd party support, SaaShost.net provides you with the assurance that your business applications are best of breed.

2. Service and Support

Your team productivity relies on a solid suite of email, CRM and collaboration environments that enable them to complete their tasks and communicate with other employees and customers alike. Any downtime or application issues can cause a severe loss of productivity and potential embarrassment with customers or vendors. To maximize the effectiveness of our Support operations for your business, SaaShost.net Support Teams are 100% U.S.-based and support you via phone or email 24/7.

3. Infrastructure

SaaShost.net has spent millions architecting and implementing its applications in data centers that are themselves great examples of modern, high resiliency environments. Our architects and application operations teams are experts In their field.

4. Security and Reliability

Our goal is 100% uptime. Historically, monitoring systems demonstrate that SaaShost.net achieves that goal -- and we guarantee most of our applications to be available 99.999%. That's just a few minutest per year of unplanned downtime. And, our security teams are always highly focused on keeping our application environments safe from security breaches. Through a combination of hardware, software and processes our teams apply the latest safeguards and security patches to ensure that your data is safe and secure.

5. Mobility and the Future.

SaaShost.net and its product and strategy teams stay on top of the latest requirements for broad device support. We understand and support the desire of our customers to have their knowledge workers be able to access their email and documents on any device which is approved by your team. Traditionally, businesses and IT departments struggle to provide effective support for all the latest versions of mobile devices like the Apple iPhone and iPad or BlackBerry or Windows Mobile device. At SaaShost.net we are constantly upgrading our environments to support the latest devices.