Power your business growth with Microsoft Dynamics CRM 2011. This highly flexible Customer Relationship Management (CRM) system gives users the ability to create a holistic view of each customer, from initial contact through-post sale and service. Microsoft Dynamics CRM business software also provides the "power of choice" to make it easier for you to evolve your business unencumbered by technology limitations.
Because it is built using reliable industry-standard technology, Microsoft Dynamics CRM easily adapts, grows, and scales right along with your business. A native Microsoft Office Outlook® experience coupled with a solid analytics platform means that Microsoft Dynamics CRM can help you attain rapid user adoption, adapt to market changes, deliver products faster, and achieve a quick return on investment.
Almost every business needs a Customer Relationship Management (CRM) solution to manage every customer's experience and interactions with their company.
At its core, CRM involves three basic steps: finding and developing customer relationships, keeping customers happy, and growing these relationships to enhance profitability.
It's one thing to identify a loyal customer; it's another to cultivate that loyalty. To do this, you have to really know your customers. Knowledge is power. And Microsoft Dynamics CRM delivers that knowledge.
From centralizing customer information and correspondence across your organization... to identifying new avenues for business growth... to capturing proven workflows, Microsoft Dynamics CRM has features and components that help your business become more responsive to your customer's needs.
Microsoft Dynamics CRM hosting helps organizations of all sizes, within all industries to build more fruitful, productive relationships with current customers, and forge relationships with new ones.
Microsoft Dynamics CRM encompasses all the best practices of today's CRM industry, with all the flexibility, familiarity, and functionality you'd expect from Microsoft. It's a solution that works the way you do, the way your business does, and the way technology should.